FREQUENTLY ASKED QUESTIONS
Do you ship to my country?
All Ribbet Lab orders are fulfilled by our partner Zazzle, who can ship to these destinations. You can also select your country from the flags above in order to view pricing in your local currency. If your country isn't shown, you can simply order from our USA lab.
Can I sell the products I create through the Ribbet Lab, or use images that have been edited in Ribbet for other commercial purposes?
You can, however you will need to purchase a commercial license for any fonts or clipart you use from the Ribbet editor. Ribbet has purchased commercial licenses for all the assets within the editor, and you will need to do the same if you want to use them commercially. If you're unsure where to buy these licenses, contact us with details of which fonts or clipart you'd like to purchase and we'll direct you to the appropriate site.
Is there a minimum image size requirement on the custom products for sale?
Yes there is, and the minimum size differs for each product. After you click on a product, click the Customize it button before adding to cart, and an image resolution warning will appear if your image is too small. You can then resize down your image until the warning disappears.
When I click Add to Cart my custom image disappears. Why?!
This occurs when your image is too small for the product. Click the Customize it button before adding to cart, and an image resolution warning will appear. You can then resize down your image until the warning disappears.